Privacy Policy
Iceland Foods Limited is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you.
We have set out below details of the information we will collect about you through our website (www.iceland.co.uk), how we ensure the security of your information and how we will use your information.
What personal information do we collect?
We only collect personal information that is knowingly and voluntarily given including, for example, your name, address, telephone number and email address. Generally, this occurs when you email us, enter a competition, provide us with feedback or register for a Bonus Card.
What information do we collect about your computer?
When a computer is connected to the internet for the first time it is assigned a unique number known as an internet protocol (IP) address. We collect details of your IP address to help build a picture of where in the world our visitors are based, our visitors’ browsing actions and patterns and for system administration purposes. We may also collect other information about your computer such as details of your operating system and browser type for this reason.
Cookies
Our website uses "cookies" to keep track of your visit and to help you navigate between sections. A cookie is a small data file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
We use the following cookies to provide you with a good experience when you browse our website and to help us improve the way our website works, for example by ensuring that visitors are finding what they are looking for easily:
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Cookie |
Name |
Purpose |
More information
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Google Analytics |
_utma |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
For an overview of privacy at Google go to: http://www.google.co.uk/intl/en/analytics/privacyoverview.html To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout |
Most web browsers will allow you to block some or all cookies from being set. However, if you adjust your browser settings to block all cookies (including essential cookies) you may experience some loss of functionality on ours and other third party websites you visit.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
How we store your personal information
It is Iceland’s policy not to disclose any personal information to any third party companies or for market research purposes. We will only use the information you provide to us to deal with your queries, for record keeping and administration, to tell you about things which we think may be of interest to you and to help us improve our service to you.
Who is your personal information shared with?
We are required to share our information with the police and other law enforcement authorities if required to do so by law or court order for fraud detection and prevention. We may also disclose personal information as required to enforce and protect our rights under contract and at law.
Competition forms
Personal information provided to enter any website competition is subject to the terms and conditions of each individual competition.
Bonus Card Registration
Personal information provided when you register for a Bonus Card is subject to the Bonus Card Terms and Conditions.
Job Applications
Personal information sent via our career website will be kept secure and will only be used for the purpose intended.
Information Access Requests
You have a right to access the personal data we hold about you. We may charge you a small fee for this. Your right of access must be exercised in writing to us at the address set out below and in accordance with the Data Protection Act 1998.
Updating your information
You must make sure that any information you provide to use is correct and complete. You can ask us to correct or update your personal information at any time by writing to us at the address set out below.
Security
If you register to use secured parts of the Website, you may be asked to create a password. You must keep this password confidential, must not disclose it or share it with anyone and will be responsible for all activities that occur under your password.
If you know or suspect that someone else knows your password you should notify us immediately at the address below. If we think that there has been or is likely to be a breach of security or misuse of the Website, we may ask you to change your password or suspend your account until we have verified your identity and/or until your account has been secured.
Policy changes
Any changes to this policy will be published here.
Contacting Us
If you have any queries or concerns about the privacy of your information, or how we use your information, please write to our Legal Department at Iceland Foods Ltd, Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW or telephone us on 01244 843610.
