Home > Home delivery > FAQs
1. Which stores offer Home Delivery?
To find your nearest store that offers Home Delivery simply enter a town or postcode into our Store Finder and it will show a picture of a Home Delivery van next to the stores that offer the service.
2. How much does it cost to have a Home Delivery?
Home Delivery is available when you spend £25 or more and delivery is free.
3. Where do you deliver to?
Home Delivery is available within a 10 mile radius of the store (3 mile perimeter within the M25). To find your nearest store that offers Home Delivery simply enter a town or postcode into our Store Finder and it will show a picture of a Home Delivery van next to the stores that offer the service.
4. What are your delivery times?
These vary by individual store but in the majority of cases you can choose from 2 hour slots between 10am and 8pm. Available delivery times can be found on a sign at the front of each store.
5. How is my shopping delivered?
Temperature controlled vans will deliver your shopping direct to your door in perfect condition, ensuring your frozen food stays frozen and your chilled food stays chilled. Your grocery items will be safely stored and delivered with the rest of your shopping.
6. How do I register for the service?
Pick up a Home Delivery registration form and card from your local store, fill in your details and hand your completed form to a member of staff.
7. Can my appliance be delivered using free home delivery?
No. A delivery charge applies to appliance purchases. Click here for more details.
8. Can I do my shopping online?
No, however, customers who spend £25 or more instore can take advantage of our free Home Delivery service.
