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Bonus Promotion Terms and Conditions

Terms and conditions (updated 12 April 2018)

  1. Promotional offers are only available to the named recipient on the promotional mailing / email when they either shop in a selected UK Iceland store or shop online at groceries.iceland.co.uk and swipe / use the Bonus Card with the number shown on the promotional mailing / email / SMS, between the qualifying dates.
  2. Some Bonus Card promotions are only available by shopping in store, some are available by shopping online. The promotional mailing will confirm how to shop to claim the promotional offer.
  3. Some Bonus Card promotional rewards are only redeemable in store and some may also be redeemable online. The promotional mailing will confirm.
  4. Promotional money-off offer: In order to receive your money-off offer or discount coupon you need to qualify by spending at least the specified amount on each separate transaction, for the specified number of transactions, as set out on the promotional mailing.
  5. Promotional bonus offer: In order to receive your promotional bonus you need to qualify by spending at least the specified amount on each separate transaction, for the specified number of transactions, as set out on the promotional mailing.
  6. Promotional free gift offer: In order to receive your promotional free gift you need to qualify by spending at least the specified amount on each separate transaction, for the specified number of transactions, as set out on the promotional mailing. Free gifts may be chosen from a specified selection and are subject to availability, while stocks last.
  7. For all promotional offers, you must receive your delivery on, or before, the dates specified in the promotional mailing for your transactions to qualify where the offer applies to online shopping, or you must visit and complete your shopping in store on, or before, the dates specified.
  8. Purchases of carrier bags, adding electronic savings to your Bonus Card (where applicable) or the £2 online delivery charge will not count towards the qualifying minimum spend and the qualifying minimum spend will be calculated after any coupons or offers have been deducted, or if receiving an online delivery, final purchase price of delivered items. In Scotland, purchases of alcohol will not count towards the qualifying minimum spend.
  9. You will be able to track your progress online by logging on to iceland.co.uk/bonuscard. Please allow up to 24 hours for transactions to be recorded on your Bonus Card. You can also keep your details up to date by logging on to iceland.co.uk/bonuscard.
  10. Promotional bonuses will be loaded directly onto your Bonus Card with the number shown on the promotional mailing by the dates specified on the promotional mailing. The promotional bonus is valid to spend in store or online between the specified dates in the promotional mailing after which it will be removed from your Bonus Card. You must complete your online grocery order before 11:59pm on the last date specified in the promotion mailing to redeem your Bonus online. If you amend or cancel your order after this date, the promotional bonus balance will be forfeited and any outstanding balance will be taken using the payment method from your order.
  11. Promotional money-off offers will take the form of an emailed or printed coupon which can be redeemed against your next shop which can only be used by presented the associated Bonus Card. Some coupons may only be redeemed in store. This will be specified on the coupon. The terms at www.iceland.co.uk/details will also apply.
  12. No cash alternative will be offered and the promotional bonus cannot be used to purchase the £2 online delivery charge, carrier bags, electronic savings or, in Scotland, alcohol purchases.
  13. Online shopping: A minimum order of £25 is required to use our online delivery service plus an additional £2 delivery charge payable at the checkout for orders up to £34.99. Free delivery is available for online orders over £35. See groceries.iceland.co.uk/terms. Home Delivery: for in store Home Delivery a £20 minimum spend applies. See iceland.co.uk/bonus-card/terms-and-conditions for details. Participating stores only.
  14. Iceland accepts no responsibility for any computer or equipment failure resulting in lost transactions from any Bonus Card.
  15. Iceland reserves the right to withdraw the promotion at any time.
  16. Participation in any promotion is acceptance of these terms and conditions.
  17. Bonus Card terms and conditions also apply. See iceland.co.uk/bonus-card/terms-and-conditions.
  18. Promoter: Iceland Foods Ltd. Second Avenue, Deeside Industrial Park, Deeside, Flintshire CH5 2NW.

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